Last updated: 2026-10-16
Because the report is generated and delivered digitally immediately after payment, refunds are generally not available once the report has been generated and viewed or downloaded.
If you were charged twice, charged in error, or the report failed to generate due to a technical error on our side, contact us within 7 days and we will fix the delivery or refund the duplicate or failed charge.
To request help, contact us via the email shown on your Paddle receipt and include your order number and a description of the issue.
This policy does not affect any rights you may have under applicable law.